Integration Overview: Kommo CRM offers marketing automations and lead management using AI-powered tools, letting you chat with clients via popular social media and e-commerce platforms. With ActiveCampaign + Kommo CRM, you empower yourself to turn every lead to a client.
Is This Integration Right for You?
Sales teams: Connect with clients across multiple messaging platforms and sync conversations into one unified inbox. Access digital pipeline, website chat button and powerful AI tools.Marketing teams: Sync campaigns and automate follow-ups across emails, WhatsApp, Instagram, Facebook and other messaging platforms in one centralized system.Customer support teams: Stay in touch with your clients 24/7 using Kommo chatbot. Customize your AI agent to reply to clients like a human when you are away.Why use the Kommo Integration:
Assign leads to team members and track progress in sales pipeline.
Kommo offers a visual sales pipeline that makes it easy to assign leads to specific team members and monitor where each lead stands for increased clarity and performance tracking. This ensures transparency and increases responsibility within a team.Automate messaging and follow up system
Regardless of where your clients are — ActiveCampaign, WhatsApp, Instagram, Facebook Messenger, you can trigger Kommo’s chatbot and AI agent to either send the message or follow up so that you do not miss your potential clients. This creates a more wholesome, rounded, personalized experience.Unify your e-mail marketing and messaging platform in one system
Integrating ActiveCampaign with Kommo creates a seamless connection between email marketing and messengers as you can handle all messages within one platform. This sync means no more juggling around between platforms, but seamless interaction.Key Features of the Kommo Platform:
AI-Driven smart replies: Boost response times with AI-driven smart replies and automated follow-ups.Salesbot automation: Let Salesbot qualify leads, answer questions, and schedule appointments without manual effort.Unified messaging inbox: Manage and respond to customer inquiries across multiple channels from one inbox.Visual sales pipeline: Stay organized and efficient with a visual pipeline that tracks every stage of the deal.Seamless integrations: Sync customer data with ActiveCampaign and other platforms to automate marketing workflows.Key AI Features of the Kommo Platform:
AI Agent: Kommo offers an intelligent AI agent that chats with leads across e-commerce platforms like Shopify, Nuvemshop, and WooCommerce. It can answer questions, qualify leads, gather contact info, and guide users — just like a real sales rep, 24/7.Salesbot + AI: Combine logic-based automations with AI for smarter workflows. Kommo’s Salesbot can route leads, ask qualifying questions, and hand off to the AI agent or a human, depending on the situation.Custom AI Training: You can train your Kommo AI agent according to your business needs by uploading your own knowledge sources, FAQs, product details, and preferred tone. This makes the agent sound like part of your team, on-brand, and ready to handle real conversations.Kommo AI Rewriter: Quickly rewrite text using pre-set prompts to adjust tone, style, or length. Choose from options like professional, friendly, funny, simple, or concise to get consistent, goal-driven results.Kommo AI Suggestions: Automatically detects grammar issues, spelling mistakes, profanity, and overly long text. Get instant recommendations to improve clarity and tone before sending messages.Kommo AI Summaries: This generates short summaries of lead conversations, helping you quickly understand key points and spot any unanswered questions in the conversation history with just a click.Kommo AI Task Suggestions: Scans your chats to detect action items like follow-ups or meetings and automatically creates tasks and assigns them to the responsible team member. Allowing you to save time and stay on top of your workflow without manually setting reminders.
